Definitions

Here are some terms used in the context of risk management at WMRC:

Accident
An action or situation where a risk event occurs which has or could have consequences for the state of health or welfare of the user, a personnel member, a professional involved or a third person (S.Q.2002, c. 71, s. 4). An accident is an event that affects the person and there are immediate or future damages resulting.

Incident
An action or situation devoid of consequences affecting the state of health or welfare of a user, a personnel member, a professional involved or a third person, but the outcome of which is unusual and could have had consequences under different circumstances (S.Q. 2002, c. 71, s. 9). An incident is an event that does not affect the person  but for which preventative measures need to be put in place.

Consequence
A problem ensuing from the accident and requiring timely or immediate intervention to impede or control the effects or impact on the health or welfare of the victim of the accident.

“Sentinel” event
This term describes two types of events:

Those that had or could have catastrophic consequences, or

Those that occur with a high level of frequency even if they may not be the source of serious consequences. A “sentinel” event is always an accident because the user is affected.