Your rights as a user

You have the right . . .

  • To receive appropriate services within the limits of the centre’s available facilities and resources.
  • To participate in developing or making changes to your personal service plan.
  • To be treated with respect and confidentiality.
  • To obtain services without discrimination.
  • To be supported, assisted and represented when you want to obtain information or file a complaint or concern.
  • To be served in English and French.